Privacy Policy


This is for YOU

This privacy policy describes how MetalCraft Design uses and protects any information that you give us when you visit or make a purchase from metalcraftdesign.com (the “Site”). MetalCraft Design is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information”.

We may also collect information directly from you in person at a fair or festival.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

What we do with the information we gather

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.
  • Internal record keeping.
  • Screen our orders for potential risk or fraud
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers, shows in your area where we will be exhibiting, or other information which we think you may find interesting using the email address you provided. If you do not wish to receive these promotional emails, please feel free to unsubscribe.
  • We may use the information for general marketing of MetalCraft Design products. If you ever receive an unwanted email from MetalCraft Design, simply unsubscribe and we will make every effort to ensure your email address stays off of our list.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Controlling your personal information

We share your Personal Information with third parties only as it relates to ordering, marketing related to MetalCraft Design, or analytics, to help us use your Personal Information, as described above.

For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. We DO NOT knowingly disseminate your personal information to any third party whose purpose is to use it for their own marketing objectives.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide that site.

Do not track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hank@metalcraftdesign.com or by mail using the details provided below:

MetalCraft Design
370 Shelburne Rd.
Suite 4
#64794
Burlington, VT 05401

You have successfully subscribed!